About the Role
We are looking for a driven and relationship-focused Account Manager to join our commercial team. In this role, you will be responsible for managing and growing a portfolio of accounts in the maritime sector, including shipping companies, vessel operators, port authorities, and maritime service providers. You will sell and manage Gizat's voice and DID/virtual numbering services while acting as the trusted point of contact for both existing and prospective customers across the maritime industry.
What You'll Do
- Own and grow a portfolio of maritime accounts, driving revenue through both retention and new business development
- Sell Gizat's voice termination, origination, and numbering (DID/virtual number) services tailored to the connectivity needs of the maritime sector
- Build deep, long-term relationships with decision-makers across shipping companies, fleet operators, port authorities, maritime logistics providers, and crew management firms
- Understand each customer's operational requirements and propose communication solutions that work reliably at sea and in port
- Manage the full sales cycle from prospecting and proposal through negotiation, onboarding, and ongoing account management
- Coordinate with internal teams (technical, provisioning, billing) to ensure seamless service delivery and swift resolution of any issues
- Monitor account health, usage patterns, and renewal timelines; act proactively to prevent churn and identify upsell opportunities
- Keep CRM records up to date and report regularly on pipeline, revenue, and account performance
- Stay informed on maritime industry trends, regulations, and developments that may impact customers' communication needs
What We're Looking For
- 7+ years of experience in account management or B2B sales in maritime communications, or related services
- Solid understanding of voice services, DID/virtual numbers, SIP trunking, and international numbering
- Experience working with maritime customers or knowledge of the maritime industry
- Familiarity with satellite, VSAT, or at-sea connectivity environments
- Proven ability to manage multiple accounts simultaneously with strong attention to detail
- Excellent communication and negotiation skills; comfortable engaging at C-level
- Self-starter who thrives in a remote, international, and fast-paced team environment
- Fluency in English required
What We Offer
- Competitive base salary + commission structure
- Remote flexible working environment
- The chance to work with a genuinely global team across cultures and time zones
